Privacy Policy

1. Our Commitment to Your Privacy

At Faith Filled Child Care Growth, we understand that trust is the foundation of everything we do — especially for leaders caring for children and families. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.

2. Information We Collect

We may collect the following types of information:

• Information you provide: your name, center name, role, email address, phone number, current occupancy, and details you share in your application or during discovery calls.
• Usage information: how you interact with our courses, tools, community, and emails, such as pages viewed and features used.
• Communications data: messages sent through our chatbot, contact forms, CRM, and community platform.

3. How We Use Your Information

We use the information we collect to:

• Process your application and provide the membership services you've selected.
• Communicate with you about your account, calls, and program updates.
• Improve our courses, tools, and community based on your feedback and usage.
• Send devotional content, marketing tips, and other resources you've opted into.
• Comply with our legal obligations and protect the rights of our community.

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our platform (such as scheduling, payment processing, and community hosting) under contractual obligations to protect your data. We may also disclose information when required by law or to protect the safety of our community.

5. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are designed for childcare professionals, not children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

7. Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve your experience. You can control cookies through your browser settings.

8. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information. You can also unsubscribe from marketing emails at any time using the link in our messages. To exercise any of these rights, please reach out through our contact page.

9. Data Retention

We retain your information for as long as your account is active and as needed to provide our Services, comply with legal obligations, or resolve disputes. After that, we securely delete or anonymize your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the revised policy here and update the "Last updated" date above. We encourage you to review it periodically.

11. Contact

Questions about your privacy or this policy? Please reach out through our contact page — we're happy to help.